We are a comprehensive provider of refrigeration and air-conditioning systems and products in the HVAC&R industry, principally engaged in the sourcing and distribution of a wide range of agency products as well as the manufacturing and distribution of heat exchangers and condensing units under our own brand "Eden". Our Directors believe that we are one of the leading regional distributors of commercial and light industrial refrigeration systems and products in the SEA region.
For our agency products, some of the international brands that we distribute are Bitzer, Copeland, Embraco, Danfoss, Emerson Flows, Eliwell, Honeywell, Saginomiya, Castel, ebm-papst, Ziehl-Abegg, HARP and Aeroflex. For further details on the agency products that we distribute, please refer to the "Business – Our Products" section of this Offer Document.
We possess a comprehensive range of innovative in-house manufactured heat exchangers under our own brand "Eden", which use high energy-efficient coil technologies. Our "Eden" brand of heat exchangers are used for refrigeration and cooling by prominent end-users in various industries, such as retail (Carrefour, Metro, Tesco, Giant, Cold Storage and NTUC FairPrice), food and beverage (Resorts World Sentosa and Marina Bay Sands), pharmaceutical (HSA (Singapore Blood Bank)), hospitality (The St. Regis Singapore, Shangri-La Hotel Singapore and Capella Singapore), logistics (CIAS Flight Kitchen), food processing (Chun Cheng Fishery and Angliss Singapore) and shipping (Jurong Shipyard Pte Ltd, Keppel Shipyard Limited and Sembawang Shipyard Pte Ltd).
As part of our value-added services to our customers, we also provide design and consultancy services in relation to refrigeration and air-conditioning systems, as well as relevant product trainings and aftersales support.
We have a broad customer base of more than 1,000 active customers, of which 50% are repeat customers who have purchased from us for five years or more. Our customers include distributors, dealers as well as refrigeration and air-conditioning contractors who use our products and services to provide comprehensive refrigeration and air-conditioning systems to end-users, such as supermarkets, cold store distribution centres, food processing and catering facilities, hotels, hospitals, food and beverage establishments, convenient stores, petrol stations, marine vessels, oil rigs and barges. Our head office is based in Singapore and we have subsidiaries in Singapore, Malaysia and Hong Kong, as well as representative offices in Vietnam and Indonesia. Our Company and subsidiaries in Singapore focus primarily on the business opportunities arising from Singapore and other SEA countries. Our subsidiaries in Malaysia operate as retail and distribution offices covering the Malaysian market whilst our subsidiary in Hong Kong serves as a business platform to the Hong Kong and PRC markets. Our representative office in Vietnam serves as our Group's gateway into the Indochina market while our representative office in Indonesia covers the Indonesia market.
As at the Latest Practicable Date, we have appointed approximately 20 dealers and distributors with a wide business and distribution network in their respective countries, including Malaysia, Thailand, the Philippines, Myanmar, Mauritius, Vietnam, Sri Lanka and Indonesia. We also provide design and technical services to our dealers and distributors in connection with the sale of our products. Please refer to the "Business – Distribution Channels" section of this Offer Document for further details.
Our head office is currently located at 112 Lavender Street, Far East Refrigeration Building, Singapore 338728, occupying an estimated gross floor area of 20,839 sqft. Our main warehouse and workshop is located at 5 Third Lok Yang Road, Singapore 628000, occupying an estimated gross floor area of 25,112 sqft. Our manufacturing facility is located at Lot 1998/D Jalan Perusahaan 3, Taman Industri Selesa Jaya, 43300 Balakong, Seri Kembangan, Selangor Darul Ehsan, Malaysia, occupying an estimated gross floor area of 39,719 sqft.