Francis Lai

Chief Financial Officer

Mr Francis Lai joined the Group in April 2011 as Senior Finance and Business Development Manager and was part of the team involved in the Group's listing on the SGX-Catalist Board. He was promoted to the position of Chief Financial Officer of the Group in 2014 and was appointed Company Secretary of the Company on 26 June 2017. He is a Fellow Chartered Certified Accountant with more than 20 years' experience.

Mr Lai is responsible for all the Finance functions of the Group and strategising the Group's growth. He is responsible for developing the Group's finance policies and procedures, review of the Group's risk management policies and internal controls procedures and managing the Group's insurance policies. He also oversees due diligence studies and merger and acquisition ("M&A") processes of the Group in its business expansion plans, and was involved in the successful completion of several M&A deals that increased the Group's revenue. Prior to joining the Group, he spent 11 years in the semiconductor industry, taking on a wide spectrum of finance and accounting roles in financial and management accounting and M&A.

Mr Lai started his career as an entrepreneur in the education industry while studying for his Bachelor of Arts degree in the National University of Singapore where he graduated with a Second-Class Honours degree in Arts specialising in Japanese Studies. He is a Fellow Chartered Accountant of Singapore (FCA Singapore) and a Fellow of the Association of Chartered Certified Accountants (FCCA).

Richard Chung

Director of Research & Development

Mr Richard Chung joined the Group as a Sales and Marketing Executive in 1995 and had served in various capacities, including Sales and Marketing Manager and Divisional Director (Systems and Projects). On 1 October 2018, he was promoted to the position of Director of Research & Development where he is responsible for the design of the new series of heat-exchangers and the technology employed in the Group's "Eden" brand of products. In his last role as Head of Systems and Projects, he led the Group's project teams, including General Managers (Projects) and Project Managers, to deliver the projects in accordance with the project commitments and ensure that the projects are properly managed and planned with sufficient staff and appropriate resources.

Mr Chung had been invited as a speaker at various seminars, such as (i) the Asian Cold Chain Management Conference on topics of "Examining Trends in Temperature Control for the Food and Beverage Sector: An International Overview" and "Examining Trends in Temperature Control for the Healthcare and Pharmaceutical Sector: An International Overview" in 2007; (ii) the Singapore Manufacturing Association/Singapore Article Number Council/Singapore Cold Chain Workshop on the topic of "Training Workshop on Cold Chain Management" in 2004; and (iii) SPRING Singapore seminars on topic of "A Total Approach to Cold Chain Management for Milk and Dairy Products" in 2002. He is currently a member (individual capacity) of the Singapore Cold Chain Committee for Milk and Dairy Products and the Chairman (sub-group III - technology) of the Singapore Cold Chain Committee for Pork Products.

Mr Chung obtained his degree in Bachelor of Science (Physics) from the National University of Singapore in 1993.


Senior Director of Sales and Operations (Distribution)

Mr Ryan Oh joined the Group in 2006 as an Assistant Manager for Sales & Business Development, and was promoted to Senior Sales Manager before leaving briefly in 2015 to explore other personal interests. He re-joined the Group in 2018 and is now Senior Director of Sales and Operations responsible for the Group's Distribution business. He oversees the Distribution sales operation in the region including the Group's export business other than China. He plays a major part in the Group's Pricing Policy and liaises with key suppliers to obtain competitive prices for the agency products.

Between 2015 and 2018, Mr Oh joined Watts Asia Pacific Sales Pte Ltd as a Sales Director where he was responsible for developing and implementing its sales strategy in the South-East Asia region and managing the profit and loss (P&L) of the company. He has helped the company to turn its business around, achieving his annual sales target within 4 months in 2015 despite being 50% behind the target when he joined. He helped the company achieve a record sales growth of 39.3% in the subsequent year and was awarded the Above & Beyond Award in 2016 and Best Sales Award in 2017 respectively by the company.

Mr Oh obtained his Bachelor's Degree in Electrical & Electronic Engineering with a Second-Class Honours from the University of Manchester Institute of Science & Technology (UMIST) in 2002 and was sponsored by Far East Group to pursue his Master degree in Business Administration where he graduated with Merit from the University of Manchester in 2013.